Services & Support

1. Pre-Sales Consultation & Custom Solution

• Receive customer sketches, site conditions and local building-code requirements

• Engineers assess feasibility based on local climate and regulations

• Deliver floor-plan layouts, 3D renderings, material specs and quotations

• Revise drawings until final confirmation before production

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2. R&D & Manufacturing

• R&D releases production BOM and triggers flexible scheduling

• Accept both mass-produced and small-batch custom orders

• Strict QC with full pre-shipment testing

• Welcome on-site factory & demo-house tours, or virtual tours via video conference

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3. Export Support

• Self-operated import-export rights

• Ocean-grade shock-resistant packaging

• Multi-language installation manuals, accessory lists, certificates and test reports supplied

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4. Delivery & Technical Support

• Remote installation guidance via illustrated/video tutorials and online engineer support

• Maintenance manuals and spare-part lists provided

• Original replacement components available long-term